Privacy Policy
We value your trust. This policy outlines how Nexus Dispatch collects, protects, and manages your personal data.
Your privacy is a top priority for Nexus Dispatch ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and our related shipping services (collectively, the "Service").
1 Information We Collect
We collect various types of information to provide and improve our Service to you.
a. Personal Information
When arranging shipments, we collect details for both sender and recipient:
- Full Name & Physical Address
- Email Address & Phone Number
- Billing Information
b. Technical Data
We automatically collect data to improve site functionality:
- IP Address & Browser Type
- Tracking History & Cookies
- Device Information
2 How We Use Your Information
- To provide, operate, and maintain our shipping services.
- To send you real-time tracking updates and service alerts.
- To prevent fraud and enhance the security of our logistics network.
- To comply with international customs laws and legal obligations.
3 Sharing Your Information
We do not sell your personal information. We only share information in these specific circumstances:
Logistics Partners: We share necessary shipment data with trusted third-party carriers (airlines, trucking companies) and customs agents solely to facilitate the delivery of your package.
4 Data Security
We implement industry-standard encryption (SSL/TLS) and strict access controls to protect your data. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet is 100% secure.
[attachment_0](attachment)Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
Contact Us
If you have questions about this policy, please email us at privacy@nexusdispatch.com or visit our Contact Page.